Kamis, 21 Juni 2012

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  • Published on: 1998-02-02
  • Binding: Paperback

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Issues in 21st Century World Politics, by Mark Beeson, Nick Bisley

Fully revised, the second edition of this popular text provides an incisive and accessible survey of the key issues in world politics. Written by an international team of experts, the text includes new chapters on the media and international law, as well as updated chapters on pressing issues such as climate change and�resource security.

  • Sales Rank: #1033214 in Books
  • Published on: 2013-04-18
  • Released on: 2013-04-18
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .90" w x 6.20" l, 1.20 pounds
  • Binding: Paperback
  • 360 pages

Review
'The editors are to be congratulated on this outstanding new edition. In a world where all the signposts seem to be disappearing - where the novel and the unexpected have become the norm - this most readable and comprehensive book is a wonderful guide to the central issues facing us all in the 21st century.' - Michael Cox, London School of Economics and Political Science, UK

About the Author
MARK BEESON is Winthrop Professor in Political Science and International Relations at the University of Western Australia and formerly Professor of International Relations, University of Birmingham, UK.

NICK BISLEY is Professor of International Relations, La Trobe University, Australia.

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Senin, 18 Juni 2012

[S535.Ebook] Download Ebook Drug Stability: Principles and Practices (Drugs and the Pharmaceutical Sciences), by Jens Thuro Carstensen

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Drug Stability: Principles and Practices (Drugs and the Pharmaceutical Sciences), by Jens Thuro Carstensen

This work combines basic theory, current industrial practice and useful regulatory aspects in an overview of pharmaceutical stability. It examines data analysis of packaged drug's stability, experimental methods for achieving stable marketed products and the stability principles of drugs in dissolved, dispersed and solid states. This second edition: presents new information on the effect micro-environmental pH has on the stability and behaviour of solid-drug substances; discusses the advantages and limitations of harmonization; features updated coverage of computer programs for determining the stability function; and more.

  • Sales Rank: #4314627 in Books
  • Brand: Brand: Marcel Dekker Inc
  • Published on: 1990-02
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.50" h x 6.50" w x 1.25" l,
  • Binding: Hardcover
  • 504 pages
Features
  • Used Book in Good Condition

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Kamis, 14 Juni 2012

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A practical guide to being a trusted advisor for leaders in any industry

In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance.

Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference.

  • Self-administered worksheets and coaching questions provide immediate insights into your current business challenges
  • Real-life examples demonstrate proven ways to "walk the talk"
  • Action plans bridge the gap between insights and outcomes

Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.

  • Sales Rank: #122472 in Books
  • Published on: 2011-11-15
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.30" h x .55" w x 7.40" l, 1.08 pounds
  • Binding: Paperback
  • 288 pages

From the Back Cover

A practical guide to being a trusted advisor for leaders in any industry

Your success as a leader depends on your stakeholders' trust. In this hands-on companion to the bestselling The Trusted Advisor, you'll find actionable tools, exercises, and resources for the situations that any leader inevitably encounters. Put them to work, and you'll earn trust quickly, consistently, and sustainably—in business and in life.

"Leaders and aspiring leaders understand the central importance of trust-based relationships. The Trusted Advisor Fieldbook is a practical guide for leaders at all levels in building and maintaining relationships with clients and colleagues. Success requires this critical asset."

—Jim Quigley, former CEO of Deloitte Touche Tohmatsu Limited

"This is an extensive and in-depth collection of practical tools and exercises that will help anyone improve his or her ability to earn trust. A major contribution." —David Maister, coauthor of The Trusted Advisor

"This book is a really valuable resource for anyone who needs to sharpen their trust-building skills—and who doesn't? It's packed with practical tools and ideas." —Matt Nixon, VP Organisation Effectiveness, Royal Dutch Shell

"Everyone talks about being a 'trusted advisor,' but few people have real science behind it. Green and Howe have got experience, data, and perspective; they don't shy from the really difficult tasks in client relationships. We have found them to bring practical, tactical expertise to the ideas already developed in The Trusted Advisor and Trust-Based Selling." —Mark Hawn, Managing Partner, Accenture

"When The Trusted Advisor published in 2000, I called it a brilliant and practical book. The Trusted Advisor Fieldbook is even more practical—and instructive—on how to develop trustworthiness, both in yourself and your organization." —Tom Peters, coauthor of In Search of Excellence

About the Author
Charles H. Green is founder and CEO of Trusted Advisor Associates. The author of Trust-Based Selling and coauthor of The Trusted Advisor, he is a noted speaker on trust in sales, within organizations, and in external business relationships.

Andrea P. Howe is part of the leadership team of Trusted Advisor Associates. She is also the founder and President of BossaNova Consulting Group. A veteran consultant and seminar leader, Andrea specializes in serving global professional services firms.

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17 of 17 people found the following review helpful.
Trust is the bedrock of influence
By J. F. Malcolm
Trust between individuals is one of the most essential and important ingredients of personal influence. If motivation is the fuel of persuasion, trust is its lubricant. Trust lowers risk; it opens communication; it makes decisions more efficient and effective.

Of course, you don't need a book to tell you that. The critical point is that trust is also within your control, and this excellent book by Charles H. Green and Andrea P. Howe shows you how to establish, accelerate, and maintain it.

Whether or not you are in sales, you exert influence and make a difference in others' lives when they take your advice--but even if you are always right it's no guarantee that people will take you advice. (And you don't have to have teenage kids for this to be true.) As the authors tell us, you have to earn the right to be right.

The Trusted Advisor Fieldbook shows you how by opening up the black box and exposing how the process works so that you can become more trustworthy to others. It then goes into specific practical detail on how to apply the trust principles in everyday situations, from different aspects of the sales cycle to personal and organizational relationships.

Most "how-to" books such as this provide value on three levels:
* Things you already "know" you should do but need reminding or prompting to do more of
* Things you kind of know how to do, but get expert instruction on how to do it better
* Things you thought you knew, but were wrong

The fieldbook has a lot of material in the first category, but to me the most important reminder is worth quoting at length:

"The goal of traditional selling is to convince the buyer to buy from you--the goal of trust-based selling is to help the buyer do what is right for him. The difference is a question of focus and motives. Helping, as distinct from closing, is other-focused, nonmanipulative and trust-enhancing."

I believe this quote could encapsulate the entire book, and because one of my pet causes is the professionalization of selling, I urge any salesperson reading this article to print this and post it somewhere that you can see it before any communication with a client or prospect. Even if you're not in sales, change the words slightly and they will apply equally to you.

In the second category, there are a number of specific situations, including presenting, selling to the C-Suite, and negotiating, where they give useful advice and excellent insights. Most importantly, the examples of the phrases they provide to illustrate their points ring true, and demonstrate that the authors have very deep experience in these areas.

As to the third category, I pride myself on being right, and this is awkward to admit, but I may have to reconsider my traditional advice to keep price out of the discussion until the end. The authors make a convincing case that this just adds to the tension and angers the potential buyer; it's best to let the buyer control when the topic comes out in the discussion.

Finally, I like the format of the book. In the form of a fieldbook, it provides numerous questions, forms and suggestions to think further about how to apply their ideas to your own particular situation. The "list of lists" at the end is also helpful; I found it easier to read them before beginning a new chapter.

I am in the business of teaching people how to be more influential, and I personally learned a lot from this book. I trust you will get a lot of value out of it as well.

7 of 7 people found the following review helpful.
Every leader should read this book
By Kristi Hedges
As a business owner of a consulting firm for more than a decade, I was introduced to The Trusted Advisor and Charles H. Green's work on trust years ago and finally understood what relationship-based sales really meant. I've introduced those trust concepts to many people since then and have seen numerous light bulbs go off. Most people don't talk about trust in a diagnostic and prescriptive way, so these concepts are a breath of fresh air.

In the Trusted Advisor Fieldbook, Green and Howe offer a straightforward, practical toolkit for building trust across situations like business development, networking, C-suite selling, and internal communications. They include useful lists and exercises to use as reference for building relationships in multiple settings. For example, there's a 5-point checklist for preparing for meetings. With so many wasteful meetings, 10 minutes of prep can dramatically shift the outcome. There are also lots of tips for sales here, including how to strengthen trust instead of hard selling. This often runs counter to what you hear in sales trainings, but is definitely my personal experience for what works.

Finally, what I find personally most helpful is the advice around strengthening relationships that aren't working. I wish I'd had this book as a new manager, struggling to motivate employees! For anyone who has had an employee they are trying to "turn around," you'll find inspiration in the book.

As a leader, if you don't have trust, you'll never get buy-in. I felt so strongly about the ideas in this book that I included an entire chapter in my own book about them. I saw what a difference they'd made in my life, and wanted to share them with anyone seeking to influence others.

This book is a must-read for leaders.

Kristi Hedges, author, The Power of Presence: Unlock Your Potential to Influence and Engage Others

5 of 5 people found the following review helpful.
Definitely a book to keep in arm's reach
By Alison Lester
I got such a strong feeling of experience, openness and commitment from the authors of this book as I read it - a real feeling that they are walking their talk, developing our trust in them all along the way. When I read business-related self-help books, I'm always on the lookout for the padding that often is a hallmark of the genre, and I didn't find it here. What I did find was a very rich mine of information, and a regular return to the most important components of trusting relationships. The aim is clear, the details are helpful and memorable, and the opportunity for reflection and real work on self-development is excellent.

So many sections seem to stand alone very nicely that it is dangerously tempting to just dip in and out. Two that stood out for me were the one on maintaining trust when you don't agree, and also the chapter on building trust at a distance (so important now that so many of us are working in virtual teams). But the book is an importnat whole, with a great deal of know-how and passion behind its structure and its meaning. Read the whole thing.

While they've got a very welcome final section called their "List of Lists" which itemizes all the concepts, recommendations, and step-by-step approaches of the book, by that time most readers will have absorbed the understanding that developing trust is not about following a behavioral checklist, and that trust-based relationships cry out for principles, rather than processes.

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[V854.Ebook] PDF Download Microsoft Office 2013: Advanced (Shelly Cashman Series), by Misty E. Vermaat

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Microsoft Office 2013: Advanced (Shelly Cashman Series), by Misty E. Vermaat

Introduce your students to the latest that Microsoft Office has to offer with the new generation of Shelly Cashman Series books! For the past three decades, the Shelly Cashman Series has effectively introduced computer skills to millions of students. With Microsoft Office 2013, we're continuing our history of innovation by enhancing our proven pedagogy to reflect the learning styles of today's students. In this text you'll find features that are specifically designed to engage students, improve retention, and prepare them for future success. Our trademark step-by-step, screen-by-screen approach now encourages students to expand their understanding of Microsoft Office 2013 software through experimentation, critical thought, and personalization. With these enhancements and more, the Shelly Cashman Series continues to deliver the most effective educational materials for you and your students.

  • Sales Rank: #40845 in Books
  • Brand: Brand: Cengage Learning
  • Published on: 2013-09-03
  • Original language: English
  • Number of items: 1
  • Dimensions: 1.70" h x 8.30" w x 10.80" l, .0 pounds
  • Binding: Paperback
  • 1256 pages
Features
  • Used Book in Good Condition

Review
Microsoft(R) Word 2013. 4. Creating a Document with a Title Page, Lists, Tables, and a Watermark. 5. Using a Template to Create a Resume and Sharing a Finished Document. 6. Generating Form Letters, Mailing Labels, and a Directory. 7. Creating a Newsletter with a Pull-Quote and Graphics. Microsoft(R) PowerPoint(R) 2013. 4. Working with Information Graphics. 5. Collaborating on and Delivering a Presentation. 6. Navigating Presentations Using Hyperlinks and Action Buttons. 7. Creating a Self-Running Presentation Containing Animation. Microsoft(R) Excel(R) 2013. 4. Working with Multiple Worksheets and Workbooks. 5. Financial Functions, Data Tables, and Amortization Schedules. 6. Creating, Sorting, and Querying a Table. 7. Creating Templates, Manipulating Data, and Adding Enhancements to a Worksheet. Microsoft(R) Access(c) 2013 4. Creating Reports and Forms. 5. Multitable Forms. 6. Advanced Report Techniques. 7. Advanced Form Techniques. Microsoft(R) Outlook(R) 2013. 3. Managing Contacts and Personal Contact Information with Outlook. Capstone Projects. Index. Quick Reference. Important Notes for Windows 7 Users.

About the Author
Misty E. Vermaat has more than 25 years of experience in the field of computer and information technology. In addition to consulting in the field, she was an Associate Professor at Purdue University Calumet, teaching or developing Microsoft Office, computer concepts, database management, systems analysis and design, and programming courses. Since 1990, Ms. Vermaat has led the development of the Shelly Cashman Series and has written or co-authored numerous Series textbooks, including many editions of DISCOVERING COMPUTERS, DISCOVERING COMPUTERS FUNDAMENTALS, and Microsoft Word books.

Most helpful customer reviews

6 of 6 people found the following review helpful.
Highway robbery at its finest.
By maxwellcwu
Misty E. Vermaat is a sick person to believe that this atrocity of "educational product" would actually help anyone learn. The book is riddled with numerous errors and complicated teaching methods that do not convey any sort of transfer of knowledge to the end user. And after this, she has the audacity and nerve to think that it is acceptable to sell this sad excuse for an educational tool for such an outrageously high price. I would never purchases this product again, or anything from this author.

If I was able to rate this product lower than 1 star, I would have.

5 of 5 people found the following review helpful.
Too many errors,.
By Jimmy Darkz
The text has several errors that will make want to tear your hair out.
I nearly tore the thing up when I got to the excel exercises. I had to google how to do things for my assignments because the book didn't specify or explain how to do something.

2 of 2 people found the following review helpful.
A mediocre guide/required text.
By Kieva
Some of the directions in this text are crystal clear, and others leave you scratching your head. Honestly, I could have figured out the few things I didn't know about Microsoft Office without this reference, other than Access (I'd simply never used Access before, so it was completely new to me). Unfortunately, the class that required this text was one I couldn't test out of, so I had to use it if only for the assignment details. The feature this guide beats into the ground is SmartArt, and it gets very annoying, very quickly. Graphics are definitely important for specific types of documents (flyers for example), but not every document you will work on needs all of the trouble, or bells and whistles. Honestly, unless you're totally new to the Office suite (or Access), or this text is required for you, you won't learn a lot from this.

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